If you’re tired of grinding ranked matches until 2 a.m., frustrated with the toxic in-game community, or just tired of dropping extra cash on limited-edition skins that lose their novelty after a week, you’re probably searching for how to delete my mobile legends account without running into unnecessary hurdles. I’ve helped dozens of friends walk through this process over the years, and most run into the same avoidable issues: forgotten linked email addresses, unprocessed subscription charges, or accidentally deleting the wrong smurf account instead of their main. This guide breaks down every step of the process, plus what you need to do before you hit that final confirm button to avoid headaches later.
What to Do Before You Attempt to Delete Your Mobile Legends Account
Deleting your MLBB account is permanent for the most part, so you don’t want to rush the process without taking a few simple pre-deletion steps first. Many players skip these steps and end up regretful a few days later, either because they lost access to old match memories or they keep getting charged for a Starlight Pass they forgot to cancel. Take 10 minutes to walk through these checks before you start the deletion process.
Back up all your in-game screenshots and achievement records first if you want to hold onto memories of your first Mythic rank climb or that 20-kill game you had with your favorite squad. The game won’t save these for you once the account is deleted, so save them to your phone’s camera roll or cloud storage beforehand. You should also make a note of your account ID if you think you might want to request any data from Moonton later.
Unlink all payment methods connected to your account to avoid accidental recurring charges for skins or subscriptions after deletion. Even if you cancel subscriptions through the game, some payment providers will still process pending charges if you don’t remove your card from your linked Google Play or App Store account first. If you have leftover diamonds or in-game currency, spend them on items you want before you delete the account — you won’t get a refund for unused currency after the deletion is processed.
If you’re just taking a break from the game instead of stepping away for good, you don’t have to delete your account entirely. You can set your profile to private, log out of the app, and even disable notifications so you don’t get tempted to log back in. Deletion should only be your choice if you’re 100% sure you don’t want to access your account ever again.
How to Delete My Mobile Legends Account Directly Through the Game App
Once you’ve finished your pre-deletion checks, the fastest way to process your account deletion is directly through the MLBB app itself. The process is the same for both Android and iOS users, though the exact placement of buttons might vary slightly depending on what version of the game you’re running. Before you start, make sure you have all the required information handy to avoid getting stuck halfway through the process:
To start the process, open the MLBB app and tap your profile icon in the top left corner of the home screen. Next, tap the “Account” tab in the settings menu, then scroll down until you see the “Delete Account” option. Tap that, and you’ll be prompted to enter your account information to verify your identity. Most of the time, you’ll get a one-time passcode sent to your linked email or phone number that you’ll need to enter to confirm you own the account.
You will need access to your linked email or phone number to complete verification — if you lost access to either, you won’t be able to finish the in-app deletion process, and you’ll need to contact customer support instead. Once you enter the verification code and answer your security question, you’ll see a final warning that deletion is permanent.
The deletion process has a 7-day cooling off period for most regions, so if you change your mind during that window, you can log back in to cancel the request immediately. After the 7 days pass, your account will be permanently deleted, and you won’t be able to recover any of your skins, progress, or in-game currency. You’ll get a confirmation email once the deletion is finalized.
What to Do If You Can’t Delete Your Account Through the In-App Menu
Some players can’t access the in-app deletion option for a number of reasons: they lost access to their linked Google or Facebook account, their account is banned, or the delete button is greyed out for no obvious reason. If that’s the case for you, you don’t have to give up — you can submit a deletion request directly to Moonton’s customer support team.
To submit a support ticket, go to the help center section of the MLBB app, or visit the official Moonton support website from your browser. Select “Account Deletion” as your request type, then fill out the form with all your account details. You’ll need to provide proof of account ownership to get your request approved, so have old purchase receipts for skins, your account creation date, and past login locations ready to share.
Never share your full account password with support representatives — legitimate agents will never ask for your password to process a deletion request, so if someone asks for it, you’re probably talking to a scammer. Most support requests take 2 to 3 business days to process, though it can take longer if your account has an active ban under review.
If your account is banned, you can still request deletion, but you’ll need to note the ban in your support ticket. The team will review your ban status first before processing the deletion, so you don’t have to worry about leftover penalties affecting you later. Once your request is approved, you’ll get a confirmation email, and the same 7-day cooling off period will apply before your account is permanently removed.
Common Mistakes to Avoid When Deleting Your Mobile Legends Account
Even if you follow all the steps we’ve laid out, it’s easy to make small mistakes that cause headaches later. I’ve seen friends end up paying for 3 months of extra Starlight Pass subscriptions after deleting their account, or accidentally delete their main account instead of the smurf they only used to play with casual friends. These mistakes are easy to avoid if you know what to look for.
Always cancel subscriptions directly through your app store, not just through the MLBB app — the game doesn’t have control over third-party subscription charges, so even if you delete your account, your Google Play or App Store will still charge you for recurring subscriptions if you don’t cancel them separately. It only takes 30 seconds to check your active subscriptions on your app store account, and it can save you $15 or more in unnecessary charges.
Another common mistake is not checking which account you’re logged into before you start the deletion process. If you have multiple smurf accounts linked to different emails, double check your user ID on your profile page before you confirm the deletion. Once the cooling off period ends, you can’t get that account back, even if you deleted it by accident.
You should also make sure you unlink all your social media accounts from your MLBB profile before you delete it. If you don’t, your MLBB profile will still show up as a connected app on your Facebook or TikTok account for months after deletion, and you might still get random friend requests from people you played with in the past. You can unlink social media accounts from the same account tab where you find the deletion option.
Finally, don’t fall for scams from people who say they can delete your account for you for a small fee. All deletion requests are free to process through the official app or support team, and anyone who asks for money to help you delete your account is trying to steal your personal information or payment details.
At the end of the day, figuring out how to delete my mobile legends account doesn’t have to be a stressful process if you take the time to prepare first. Wait 48 hours after making the decision to delete before you start the process, just to make sure it’s what you really want, especially if you’ve spent hundreds of dollars on skins or years climbing the ranked ladder. If you run into any snags along the way, don’t hesitate to reach out to official support for help, and always double check that you’ve unlinked all personal and payment information before your deletion request is finalized.