If you’ve ever been stuck in a rank slump you can’t climb out of, accidentally linked the wrong social media account to your MLBB profile, or dealt with constant glitches that make the game unplayable, you’ve probably looked for a way to wipe your local data and start over. A lot of iOS users run into confusion with this process, because Mobile Legends handles account syncing differently on Apple devices than it does on Android. Skipping a single step can leave you locked out of hundreds of dollars worth of skins, or stuck with the same old account data you tried to delete. Learning how to reset mobile legends account ios correctly saves you hours of back-and-forth with customer support, and makes sure you only lose the data you actually want to get rid of.
Prep Steps to Take Before You Reset Your Mobile Legends Account on iOS
Before you tap any reset buttons, you need to take 10 minutes to prepare your account and device to avoid costly mistakes. I once skipped these steps when I wanted to make a new smurf account, and spent three days begging Moonton support to unlink my Game Center from my old main profile, so trust me when I say this prep work is non-negotiable. The last thing you want is to lose access to a limited edition skin you paid $20 for, or have your new account automatically sync to your old rank the second you open the game.
These are the non-negotiable steps to complete first:
- Unlink all third-party accounts (Facebook, Game Center, Moonton, TikTok) from your current MLBB account if you want to reuse them for your new account. If you leave them linked, the game will automatically pull your old progress when you log in after resetting.
- Take screenshots of your purchase history for any paid skins, heroes, or diamonds if you want to request a transfer to your new account later, or need proof of ownership for support tickets.
- Close MLBB completely from your app switcher and turn off background app refresh for the game in your iOS settings to avoid unexpected syncs during the reset process.
You should also double check all linked accounts one more time before moving forward. Even if you think you unlinked everything, it’s common for iOS devices to hide background Game Center syncs that you won’t notice until after you reset. You can confirm all links are removed by going to your MLBB account settings and checking the “Linked Accounts” section – every entry should say “Unbound” before you proceed. Note down your current account ID and in-game name too, just in case you need to recover the old account later.
3 Safe, Tested Methods to Reset Your MLBB Account on iOS
There are three different reset methods you can use, depending on why you’re resetting and how much data you want to erase. None of these require you to jailbreak your device or download sketchy third-party tools, which is non-negotiable for keeping your Apple ID and payment info secure. Pick the method that fits your specific use case below.
The first and fastest method is in-game local data reset. This only erases the MLBB data stored locally on your device, and won’t touch any account data saved to Moonton’s servers or your linked third-party accounts. To use this method: open MLBB, load to the main lobby, tap your profile icon in the top left, tap the settings gear in the top right, navigate to the Account tab, tap “Clear Cache” first to remove corrupted temporary files, then tap “Reset Local Account Data”. Confirm the prompt when it pops up, then close the game completely. When you reopen it, you’ll be taken to the new account setup screen. This method works best if you just want a fresh start on the same device, and don’t need to permanently delete your old account.
If the in-game reset doesn’t work (usually because of corrupted game files that won’t clear), use the offload and reinstall method. Go to your iOS Settings > General > iPhone Storage, scroll down to find Mobile Legends, tap it, then select “Offload App”. This deletes all local game data but keeps the app icon on your home screen, so you don’t have to re-download the entire 4GB game file. Tap “Reinstall” once the offload is complete, then open the game. You’ll get the new account prompt right away. This method is more reliable for fixing glitches like constant crashes or login errors that don’t go away with a simple cache clear.
The third method is for people who want to permanently delete their entire MLBB account, not just the local data on their device. For this, you’ll need to submit a deletion request to Moonton support directly from the game. Go to your profile > settings > account > help center, then search for “delete account”. Follow the prompts to verify your ownership of the account, then submit the request. It takes 7-14 days for the request to process, and you can cancel it any time during that window if you change your mind. This is the only way to fully erase all account data so you can reuse the same email or Game Center for a completely new profile.
Common Mistakes to Avoid When Resetting Your MLBB Account on iOS
Even if you follow the steps perfectly, it’s easy to fall for common pitfalls that most iOS users run into the first time they try to reset their account. These mistakes can cost you access to paid content, or leave you stuck with the same old account you tried to get rid of, so keep an eye out for them.
The biggest mistake most people make is forgetting to unlink Game Center before resetting. iOS automatically syncs MLBB to your Game Center profile the first time you open the game, even if you never explicitly agreed to it. If you reset the game but don’t unlink Game Center first, the second you reopen MLBB it will pull all your old account data from Game Center and you’ll be right back where you started. Always unlink Game Center first either in your MLBB account settings, or by signing out of Game Center in your iOS settings before you reset.
Another common mistake is resetting your account when you have pending diamond purchases or unclaimed event rewards. Any purchases that haven’t been credited to your account yet, or rewards you haven’t collected from your in-game mail, will be permanently lost when you reset. Wait until all pending transactions are complete and you’ve collected all your rewards before you start the reset process.
You should also never use third-party “reset tools” you find advertised on social media or gaming forums. These tools are almost always scams designed to steal your account credentials, Apple ID info, or payment details. Never share your account credentials or verification codes with anyone claiming to help you reset your account for free, even if they say they work for Moonton. Official support will never ask for your password or verification codes.
Finally, don’t link your new account to your social profiles before confirming the reset worked. After you reset, open the game and make sure you’re on the new account setup screen, and that none of your old progress is visible, before you link any accounts. I’ve seen a clan mate accidentally link his main Facebook to a new smurf account, and he lost access to his main profile for a week while support fixed the mix-up.
What to Do After You Reset Your Mobile Legends Account on iOS
Once your reset is complete and you confirm you’re on the new account setup screen, there are a few steps you should take right away to protect your new progress and avoid future issues. Take your time with these steps, even if you’re excited to jump into a match right away.
First, complete the new user tutorial and play the first three required matches to reach level 2. Complete the new user tutorial first before linking any third-party accounts, because the game doesn’t let you link accounts until you reach level 2. Once you hit level 2, go to your account settings and link your new profile to at least two different accounts (like Moonton and Facebook, or Game Center and TikTok) so you don’t lose access if you get logged out of one.
If you had paid skins or diamonds on your old account that you want to transfer to your new one, you can submit a transfer request to Moonton support. You’ll need to provide the screenshots of your purchase history, your old account ID, and your new account ID to prove ownership. Support usually processes these requests in 3-5 business days, and can transfer most paid content as long as you have proof of purchase. They won’t transfer rank progress or free event skins, but almost all paid content is eligible for transfer.
If you reset your account to fix glitches like constant crashes or login errors, test the game for 10-15 minutes after resetting to make sure the issues are gone. If you’re still having problems, the issue might be with your iOS version or your network connection, not your game data. Try updating your iOS to the latest version, or switching to a different Wi-Fi network to see if that fixes the problem.
Resetting your MLBB account on iOS doesn’t have to be a stressful process, as long as you take the time to prepare and avoid the common mistakes most users make. Now that you know how to reset mobile legends account ios safely, you can get that fresh start you want without losing access to paid content or wasting hours talking to support. Whether you’re making a new smurf to play with lower-rank friends, fixing a glitchy account, or just starting over after a brutal losing streak, these steps will work every time. Just take it slow, double check your linked accounts, and you’ll be back to climbing the ranks in no time.