If you’ve ever tried to switch to your smurf account for a casual ranked match, or let your younger sibling play MLBB on your phone without risking them spending your hard-earned diamonds, you’ve probably struggled to find the right option to log off. Many new and even veteran players get tripped up by Moonton’s somewhat hidden account menu, and end up closing the game entirely instead of logging out properly, which can lead to accidental logins later. In this guide, we’ll cover exactly how to sign out on Mobile Legends, plus common fixes for when the feature doesn’t work, and critical safety tips to keep your account and purchases protected.
How to Sign Out on Mobile Legends: Official Step-by-Step Process
The sign out process is the same across both Android and iOS devices, so you can follow these steps no matter what phone you use. First, open the game and wait for it to fully load to the main lobby. Don’t try to access account settings while you’re in a match queue, loading a game, or have a pending penalty for leaving a match early, as this will grey out most account options. Once you’re on the main lobby, tap the profile icon in the top left corner of your screen – that’s the circular icon with your in-game avatar, right next to your rank badge.
Next, look for the Account Settings tab on the left-hand sidebar of your profile page. It’s usually near the bottom of the menu, marked with a small user or gear icon, and sits below options like battle history and achievements. Once you open Account Settings, scroll down past the list of linked accounts (Facebook, Google, Moonton, TikTok, etc.) until you see the red or dark grey Sign Out button at the very bottom of the page.
Tap it, and a pop up will appear asking if you’re sure you want to log out. Confirm your choice, and you’ll be taken back to the initial login screen where you can enter credentials for a different account. That’s it – the whole process takes less than 30 seconds once you know where to look.
Common Reasons You Might Need to Sign Out of Your MLBB Account
Most players only look for the sign out option when they have a specific need, and there are a lot of valid reasons to log out of your account regularly. I’ve had to do it dozens of times over the past 4 years I’ve been playing MLBB, from letting friends test out my limited edition skins to fixing glitches that stopped my event rewards from loading. Some of the most common reasons players sign out include:
- Switching between your main ranked account and a smurf account for casual play or to practice new heroes without risking your rank
- Sharing your personal device with a friend or family member who also plays MLBB and wants to log into their own account
- Troubleshooting common in-game issues like missing rewards, lag spikes, or sync errors with your linked social accounts
- Preparing to sell or gift your old phone to someone else, to make sure no one can access your game data or make purchases on your behalf
- Fixing login errors that pop up after you update the game or change the password for your linked social account
No matter what your reason is, it’s always better to sign out properly instead of just closing the app. If you just close the game, your account will usually stay logged in, and the next person who opens MLBB on your device will have full access to everything. Never sign into your account on a stranger’s device, even if they offer to let you use their full skin collection. Most login scams happen this way, and you could lose your account permanently if they change your linked credentials after you log in.
Fixes for When the Mobile Legends Sign Out Button Isn’t Working
Sometimes, you might tap through the account settings only to find the sign out button is greyed out, or nothing happens when you tap it. This is a common issue, and it’s almost always tied to a simple fix you can do in a minute or two. The most common cause is a pending in-game penalty or active match. If you left a ranked or classic match early, you’ll have a penalty period where you can’t access certain account features, including sign out. Wait 5 to 15 minutes for the penalty to expire, and the button will become active again.
If you don’t have an active penalty, the next thing to check is if your game is out of date. Older versions of MLBB often have glitches with account settings, so head to the Google Play Store or Apple App Store to install any available updates, then restart the game. If you’re using a guest account that’s not linked to any social media or Moonton account, you won’t be able to sign out at all without losing all your progress. Always link your MLBB account to a Google, Facebook, or official Moonton account first before trying to sign out, otherwise you’ll lose all your heroes, skins, rank progress, and in-game purchases forever.
If none of these fixes work, try closing the game fully, clearing the app cache from your phone’s settings, and restarting your device. This clears any temporary glitches that might be blocking the account settings menu from working properly. For very rare account-specific issues, you can reach out to in-game support for help, as they can manually reset your account status if there’s a backend error.
Critical Safety Tips to Follow Before You Sign Out of MLBB
Signing out seems straightforward, but there are a few small steps you can take to make sure your account stays safe, especially if you’re using a shared device. I learned most of these the hard way, after a friend borrowed my phone and spent 3000 of my saved battle points on a hero I never planned to buy, so trust me when I say these are worth the extra 10 seconds.
First, double check that you have access to your login credentials before you sign out. If you log in via Facebook, make sure you remember your Facebook password, or if you use a Moonton account, make sure the linked email address is still active so you can reset your password if you need to. Second, turn off automatic login on shared devices. When you sign back into your account later, uncheck the “remember me” or “automatic login” box on the login screen. That way, if someone else opens the game after you, they won’t be able to get into your account without entering the password.
Third, if you’re signing out because you’re selling or giving away your phone, take an extra step to unlink all your connected accounts from the game first, then go to your phone’s settings and clear all MLBB app data and cache. This makes sure there’s no leftover login data saved on the device. Fourth, if you get a pop up asking if you want to save your account information to the device when you sign in, always click no if it’s not your personal phone. Saving login data to a shared device is the easiest way to get your account hacked or misused.
At the end of the day, knowing how to sign out on Mobile Legends is a small but important skill every MLBB player should have, whether you’re switching accounts, fixing a glitch, or keeping your data safe on a shared device. It only takes a few seconds to go through the process correctly, and taking those extra safety steps will save you from losing months of hard-earned progress, skins, or in-game currency. If you still run into issues with the sign out process after following all our steps, you can reach out to Moonton’s in-game support team for personalized help, as they can help resolve account-specific glitches that regular fixes won’t address.