I can’t tell you how many of my clan mates have panicked when they got a new phone, convinced they’d lose all the limited edition skins they’d saved up for or the Mythic rank they’d grinded 3 months to hit. Transferring your MLBB account feels intimidating at first, especially if you’ve heard horror stories of players losing access to their accounts permanently after a single wrong step. The good news is the process is actually very straightforward if you follow official steps and avoid common pitfalls. If you’re wondering how to transfer my Mobile Legends account to another phone, you’re not alone—hundreds of thousands of players face this exact hurdle every time they upgrade their device.
What You Need to Prepare Before Starting the Transfer Process
You don’t need any fancy tools to complete the transfer, but there are a few critical checks you need to do first to avoid issues. The most important thing is confirming your account is linked to an official login method, not just running as a guest profile on your old phone. Never start a transfer if your account is only linked to a guest profile, as there is no way to recover or move a guest account to a new device if you log out of the old one first.
Next, take a quick screenshot of your in-game profile page that clearly shows your account ID, server ID, and your current rank and owned heroes. Save this screenshot to a cloud drive or send it to your personal email, so you have proof of ownership if anything goes wrong during the transfer. You should also double check that you have access to whatever login method you used to link the account, whether that’s a Facebook profile, Google Play account, Game Center profile, or Moonton account.
If you’re switching between Android and iOS, there’s one key detail you need to keep in mind before you start. Diamonds purchased on one operating system will not carry over to the other, even if you transfer your account successfully. This is not a MLBB rule, it’s a requirement from Apple and Google’s app store policies, so there’s no way around it. Spend any remaining diamonds on your old device before you transfer if you don’t want to lose access to them temporarily.
Step-by-Step: How to Transfer My Mobile Legends Account to Another Phone
Once you’ve completed the pre-checks, the actual transfer process only takes a couple of minutes for most users. First, make sure your old phone still has access to the account if possible, just in case you need to double check your linked login methods. On your new phone, download the latest version of Mobile Legends from the official app store, don’t use any APK files from third-party sites, as these often have malware that can steal your login details.
When you open the game for the first time on your new phone, you’ll be taken to the login screen. Do not create a new guest account, as this can make the transfer process more complicated. Instead, select the exact same login method you used to link your account on your old device. Enter your login credentials, and wait for the game to load. You’ll see a pop-up asking if you want to load the existing account linked to your profile—confirm this, and your full account will load within a minute or two, depending on your internet speed.
Using a linked Moonton account is the fastest and most secure way to complete a transfer, regardless of what device you’re switching to. If you haven’t linked your account to a Moonton profile yet, do this on your old device before you start the transfer, it only takes 30 seconds and will save you a lot of hassle if you ever lose access to your social media accounts.
Different login methods have their own small rules you should keep in mind to avoid errors:
- Facebook: Make sure you’re logged into the correct Facebook account on your new phone’s browser or Facebook app before opening MLBB to avoid logging into a wrong secondary account
- Google Play/Game Center: These links are OS-specific, so you can only use Google Play to transfer between Android devices, and Game Center only between iOS devices
- TikTok/VK: Double check that your regional settings on the social media app match the region of your MLBB account to avoid access errors during login
- Moonton Account: Works across all devices and operating systems, and lets you recover your account even if you lose access to your linked social media profiles
Once your account loads on the new device, play one quick classic or AI match to confirm that all your progress is saving correctly. Do not log out of the account on your old phone until you’ve confirmed everything works on the new device, just as a backup.
Common Transfer Mistakes to Avoid At All Costs
Most account transfer issues happen because players skip small steps or try to cut corners to speed up the process. The biggest mistake I see all the time is players using third-party tools or services that claim to transfer unlinked guest accounts for a small fee. Any tool or service that claims to transfer unlinked guest accounts for a fee is a scam, and will likely steal your personal information or lock you out of your account permanently. There is no way to move a guest account to a new device, so don’t waste your time or money on these scams.
Another common mistake is logging into your account on multiple devices at the same time during the transfer process. MLBB’s anti-cheat system flags accounts that are accessed from multiple different IP addresses or devices in a short period of time, and you could get a temporary 24-hour ban for suspicious activity. Log out of the account on your old device only after you’ve confirmed everything works on the new one, and don’t let anyone else log into your account while you’re completing the transfer.
If you’re selling or giving away your old phone, don’t forget to log out of your MLBB account first, and unlink it from the device if you have that option enabled. I’ve seen dozens of players post in MLBB community groups begging for account recovery after they sold their old phone without logging out, and the new owner changed all the linked details to take over the account. It’s a nightmare to fix, and it only takes 10 seconds to log out before you hand the device over.
Don’t spam the login button if you get an error message on your first try. Sometimes the servers get overloaded, especially after a big update, and you just need to wait 10 to 15 minutes before trying again. Spamming the login button will only trigger the anti-cheat system and make you wait longer to access your account.
What to Do If Your Transfer Fails or You Lose Access to Your Account
Even if you follow all the steps correctly, you might run into occasional issues, especially if you’re switching regions or haven’t logged into your account in a long time. If you get an error saying your account doesn’t exist, first double check that you’re using the correct login method and the right profile. A lot of people have multiple Facebook or Google accounts, and it’s easy to accidentally log into the wrong one.
If you’re sure you’re using the right login details and still can’t access your account, you’ll need to submit a recovery ticket to Moonton’s official support team. Gather all your proof of ownership first: the screenshot of your profile, any purchase receipts for diamonds or skins you’ve bought, your account ID and server ID, the approximate date you created the account, and the device you first used to make the account. The more proof you have, the faster your request will be processed.
Submit the ticket directly through the in-game help center (you can access this from the guest account login screen) or through Moonton’s official support website. Moonton support will never ask you for your account password or for payment to recover your account, so any request for these details is a red flag for a scam. Don’t ask random people in Discord servers or Facebook groups for help recovering your account, 99% of the time they’re just scammers looking to steal your account or your money.
Most legitimate recovery requests are processed within 3 to 7 business days. If you had an unlinked guest account, unfortunately there is almost no way to recover it, which is why we always recommend linking your account to a Moonton profile as soon as you start playing the game. It’s a small step that saves you a huge amount of stress later on.
Transferring your MLBB account doesn’t have to be a stressful process, as long as you take a few minutes to prepare and follow official steps. If you link your account to a Moonton profile first, how to transfer my mobile legends account to another phone becomes a 2-minute process that doesn’t risk any of your hard-earned skins, ranks, or event rewards. I’ve transferred my own MLBB account 3 times over the last 4 years across Android and iOS devices, and the only time I ran into an issue was when I forgot I had linked it to an old Facebook account I no longer used. Taking 2 minutes to confirm your linked accounts before you start will save you hours of headache later.