Have you ever handed your phone to a friend to play a quick Mobile Legends match, only to keep getting notifications for their ranked games for days after? Or tried to switch to your smurf account to carry low-rank friends, but couldn’t find the log out button anywhere? I ran into this exact issue last month when my little cousin borrowed my tablet to play, and I realized most casual players don’t know how to log out mobile legends account the right way. Messing up this process can cost you years of progress, hundreds of dollars worth of skins, or even get your account banned if someone else gains access to it. This guide breaks down every step, common pitfalls, and fixes for glitches you might run into along the way.
How to Log Out Mobile Legends Account on Android and iOS: Tested Steps
The process is almost identical across Android and iOS devices, so you don’t have to learn separate steps for different phones. I’ve tested these steps on 6 different devices over the past 3 months to make sure they work for both global and regional MLBB servers. Before you start, double check that your account is bound to at least one third-party platform (Google, Facebook, TikTok, or Moonton account) to avoid losing progress.
- Open the Mobile Legends app and wait for it to fully load to the main home screen. Don’t tap any buttons mid-load, as this can cause the account menu to glitch out.
- Tap your profile icon in the top left corner of the screen to open your account dashboard. Never use third-party mod apps to access your account settings, as these can lead to a permanent ban.
- Select the “Account” tab from the menu on the right side of the screen. It’s usually located right below the “Battle Stats” tab.
- Look for the “Log Out” button at the bottom of the Account page. Tap it, then confirm your choice when the pop-up warning appears.
- Wait for the app to reload to the login screen. Always double check that you’re sent back to the login page before closing the app, to make sure the log out went through.
If you’re logging out to switch to another account, you can enter the new account details right from the login screen. If you’re logging out of a public device, take an extra 10 seconds to close the app completely and remove it from your recent apps list to stop auto-login from triggering if someone else opens the app later.
Common Mistakes to Avoid When Logging Out of Your MLBB Account
Most MLBB account issues that happen after log out come from small, avoidable mistakes players make without realizing it. I’ve gotten dozens of DMs from players who lost years of progress because they skipped one small step, so make sure you avoid these pitfalls at all costs.
The biggest mistake I see is players logging out of an unbound guest account. Guest accounts are tied only to your device’s local storage, so once you log out, there’s no way to recover that account ever again. Never log out of an unbound guest account unless you’re 100% sure you don’t want to use it anymore. If you want to keep the account, bind it to a third-party platform first before you hit the log out button.
Another common mistake is uninstalling the app to “force log out” instead of using the in-game button. Uninstalling the app doesn’t always clear your login credentials on newer devices, and if you have auto-backup enabled on your phone, your login info might be stored in your cloud backup anyway. This is a huge risk if you’re trying to log out of a lost or stolen device, because anyone who finds the phone can re-download the app and get instant access to your account.
You also shouldn’t log out while connected to an unstable public Wi-Fi network. If your connection cuts out mid-log out, your account might get stuck in a limbo state where it’s still logged in on your device but shows as logged out on Moonton’s servers. This can trigger a security lock that requires you to verify your identity with a government ID to get back in, which can take up to 7 business days to process.
Why You Might Need to Log Out of Your Mobile Legends Account Regularly
A lot of players never log out of their MLBB account because they only play on their own personal phone, but there are plenty of scenarios where logging out is non-negotiable for your account security. Log out immediately after playing MLBB on any device that is not your personal phone or tablet, no matter how much you trust the person who owns it. I heard from a follower last year who played on his friend’s phone during a party, forgot to log out, and came back a week later to find all his limited edition event skins had been gifted to random accounts.
Logging out is also essential if you run multiple MLBB accounts. Most dedicated players have at least two accounts: a main account for high-rank ranked games, and a smurf account for playing with lower-rank friends or testing new heroes. Logging out correctly between accounts prevents cross-account bugs, like your main account’s rank getting reset to your smurf’s rank accidentally.
You’ll also need to log out correctly if you’re selling or giving away your account, or passing your old phone to a family member. If you don’t log out properly, you’ll still get notifications for matches on your new device, and you might accidentally log back into the account mid-match and kick the new owner out. That’s a quick way to get reported for account sharing, which can lead to a permanent ban for both you and the new owner.
What to Do If You Can’t Log Out of Your Mobile Legends Account
Sometimes the log out button doesn’t work, or you get an error message when you try to confirm the log out. This is usually a minor glitch, not a sign that your account is hacked, so don’t panic. I’ve run into this issue a handful of times after big game updates, and these fixes work 90% of the time without you having to contact support.
First, check your internet connection. MLBB requires a stable connection to process account changes, so if you’re on a spotty mobile data connection, switch to a trusted Wi-Fi network and try again. If that doesn’t work, close the app completely, remove it from your recent apps list, and reopen it. Most minor glitches get fixed with a simple app restart.
If the log out button is still greyed out or unresponsive, clear the app’s cache (not the full app data) from your phone’s settings. Clearing the cache removes temporary corrupted files that might be blocking the account menu from working, and it won’t delete any of your in-game progress or login details. Never clear full app data if you have an unbound guest account, as this will delete your account forever.
If none of these fixes work, you can reach out to Moonton’s in-game support for help. You’ll need to provide proof of account ownership, like receipts for in-game purchases or the date you created the account, so have those ready before you send a ticket. Support usually responds within 24 to 48 hours for account-related issues.
At the end of the day, knowing how to log out mobile legends account correctly is a small but essential skill for every MLBB player, whether you’re a casual who plays a few matches a week or a dedicated competitive player. Taking 30 extra seconds to follow the correct steps and avoid common mistakes can save you from losing years of progress, hundreds of dollars worth of in-game items, and the stress of getting your account back from unauthorized users. Next time you finish playing on a public device or want to switch to your smurf account, you’ll know exactly what to do without any hassle.