If you’re a regular Mobile Legends player, you’ve probably run into moments where you need to switch between your main and smurf accounts, or log off after playing on a friend’s phone or public emulator. A lot of players struggle to find the sign out option hidden in the settings menu, and even more run into errors that lock them into their account or put their progress at risk. I’ve spent years testing MLBB account management tricks for my local gaming community, and I’ve put together all the tested, safe steps you need in one place. By the end of this post, you’ll know how to sign out of Mobile Legends on any device without losing your years of hard-earned skins, rank progress, or in-game currency.
How to Sign Out of Mobile Legends on Different Devices
Before you start the sign out process, there are three critical checks you need to complete first to avoid losing data. These steps apply no matter what device you’re using, so don’t skip them.
- Confirm your account is linked to a third-party platform (Google Play, Apple ID, Facebook, or official Moonton account) before you do anything else
- Claim all unclaimed rewards, event items, and save any ongoing custom match progress before you sign out
- Make sure you have a stable Wi-Fi or mobile data connection to avoid sync errors mid-process
Always make sure your account is linked before signing out — I’ve seen dozens of players lose years of progress because they signed out of a guest account that was never connected to a cloud platform. Moonton’s support team rarely recovers unlinked guest accounts, so this step is non-negotiable.
For Android users, the sign out process is straightforward. Open your Mobile Legends app and wait for it to load fully to the main lobby. Tap your profile avatar in the top left corner of the screen, then tap the “Account” tab on the right side of the profile menu. Scroll down until you see the “Sign Out” button, tap it, and confirm the prompt that pops up. You’ll be redirected to the login screen, and your account will no longer be accessible on that device until you log back in.
iOS users follow almost the exact same process, with one small caveat. If your account is linked to Game Center, signing out of Mobile Legends won’t sign you out of your Game Center account on your device, so you can still log back in with one tap if you want. If you’re signing out to give your phone to someone else, make sure you also sign out of Game Center in your iOS settings if you don’t want them to access your account easily.
If you’re playing on an Android emulator like BlueStacks or NoxPlayer, the steps are identical to the Android process, but there’s one extra step for security. Clear your emulator’s app cache after signing out if you’re using a public or shared emulator, because some emulators save login data even after you sign out of the game itself. This prevents the next person using the emulator from being able to log back into your account with one tap.
Common Mistakes to Avoid When Signing Out of MLBB
Even if you follow the steps perfectly, there are a few common mistakes that can lead to lost progress, stolen accounts, or unnecessary headaches. These are the mistakes I see players make most often in my local MLBB community.
The first and most costly mistake is signing out of an unlinked guest account. A lot of new players don’t bother linking their account when they first start playing, because they don’t think they’ll stick with the game long term. But after months of playing, they try to switch devices or sign out, and lose all their progress instantly. Never sign out of an unlinked account — if you’re not sure if your account is linked, check the Account tab in your profile menu to confirm before you tap any sign out buttons.
Another common mistake is tapping the wrong button when confirming your sign out. In some older versions of the MLBB client, the “Delete Account” button is located right next to the sign out confirmation button, and a lot of players tap it by mistake. Do not tap the "delete account" button by mistake — once you confirm account deletion, there’s a 7-day cooling off period, but if you don’t cancel it within that window, your account will be permanently erased and cannot be recovered.
Many players also make the mistake of checking the “remember my login info” box when they log into a shared device, then forget to uncheck it when they sign out. This means the next person who opens the MLBB app on that device can log straight into your account without entering your password. If you’re playing on a device that isn’t yours, always uncheck that box when you log in, and double check that you’re fully signed out before you hand the device back.
I learned this lesson the hard way a couple years back, when I played MLBB on a friend’s phone during a road trip. I checked the remember login box to make it easier to log back in after we stopped for food, and forgot to uncheck it when I signed out. A week later, he logged into my account by mistake and spent 2,000 of my saved diamonds on a skin for a hero I never use. I never got those diamonds back, so don’t make the same mistake I did.
What to Do If You Can’t Sign Out of Your Mobile Legends Account
Sometimes, you might tap the sign out button and nothing happens, or you get an error message that says you can’t sign out right now. These issues are almost always easy to fix with a few simple troubleshooting steps, and you won’t need to contact support in most cases.
The first thing you should try is restarting your game client. Most sign out errors happen because of a temporary client glitch, especially if you’ve been playing for several hours straight without closing the app. Close the app fully, make sure it’s not running in the background, then open it back up and try signing out again. Restart your game client first if the sign out button is unresponsive — this fixes 90% of sign out issues for most players.
If restarting the app doesn’t work, check your internet connection. Sign out requires you to sync your latest account progress to Moonton’s cloud servers, so if you have a spotty mobile data connection or weak Wi-Fi, the process might fail. Try switching to a different Wi-Fi network or turning on airplane mode for 10 seconds then turning it back off to reset your connection, then try signing out again.
If you still can’t sign out, try clearing your game’s cache. Don’t clear your full app data, because that will delete all your downloaded game resources and you’ll have to re-download several gigabytes of data. Just clear the cache in your device’s app settings, which removes temporary files that might be causing the glitch. This won’t affect any of your account data, as long as your account is linked to a cloud platform.
If none of these steps work, you can contact Moonton’s in-game support team for help. They can remotely sign your account out of all devices connected to it, which is especially useful if you lost your phone and want to make sure no one can access your account. You’ll need to provide proof of account ownership, like your account ID, purchase receipts for any in-game purchases, and the date you created the account, so have those ready when you reach out.
Reasons to Sign Out of Your Mobile Legends Account Regularly
You might think you don’t need to sign out of your account if you’re the only one who uses your phone, but there are a lot of good reasons to sign out every once in a while, even if you’re not switching accounts or using a shared device.
The first and most important reason is account security. If your phone is lost or stolen, anyone who picks it up can access your MLBB account if you’re still signed in. They can spend your diamonds, change your account settings, even unlink your third-party accounts and steal your account entirely. Signing out when you’re not playing for long periods of time adds an extra layer of security, and enable two-factor authentication for all linked third-party accounts to make it even harder for someone to access your account without your permission.
Another great reason to sign out regularly is to fix common game glitches. If you’re experiencing constant lag, dropped frames, missing event rewards, or other bugs, signing out and back in forces your game to sync all the latest data from Moonton’s servers, which fixes most small glitches without you having to clear cache or re-download the game. I do this once a week, and it cuts down on the number of lag spikes I get during ranked matches by a lot.
Signing out also makes it easier to switch between accounts if you have multiple profiles. A lot of players have a main account for ranked play, and a smurf account to play with lower-ranked friends or test new heroes without risking their main rank. Signing out correctly ensures you don’t mix up progress between your accounts, and you won’t accidentally play ranked on your smurf when you meant to play on your main.
If you ever decide to sell your MLBB account, signing out correctly is the first step to making sure the buyer can access the account and you don’t leave any of your personal information linked to it. You’ll want to unlink all your personal third-party accounts before you sign out and hand the account over, so the buyer can link their own accounts and you don’t have to worry about them accessing your personal data.
Signing out of your MLBB account doesn’t have to be complicated or risky, as long as you follow the right steps and avoid the common mistakes most players make. Whether you’re switching between accounts, playing on a shared device, or just trying to fix an annoying game glitch, knowing how to sign out of Mobile Legends correctly saves you from lost progress, stolen currency, and unnecessary stress. Take two minutes to double check that your account is linked before you sign out next time, and you’ll never have to deal with the frustration of losing an account you’ve spent months building.