If you’ve ever shared your phone with a friend who wants to play a few rounds of Mobile Legends, or you’re switching to a new main account to climb the ranks without ruining your current MMR, knowing how to log out of a Mobile Legends account correctly is non-negotiable. Mess up the process, and you could end up losing months of hard-earned skins, rank progress, or even get your account flagged for suspicious activity. I’ve helped dozens of my clan mates fix account access issues after they rushed the log out process, so I’ve broken down every possible method you might need, no matter what device or linked account you use.
Pre-Log Out Checks to Protect Your Account Progress
Before you tap any log out button, there are a few quick checks you should run to make sure you don’t lose access to your account or get hit with unnecessary penalties. Skipping these steps is the number one cause of account recovery requests sent to Moonton support, and most of these issues are completely avoidable. Here’s what you need to do first:
- Confirm your account is linked to at least one third-party platform (Facebook, Google Play Games, Game Center, or Moonton account) before logging out. If you only use a guest account, you will lose all progress permanently once you sign out.
- Note down your account ID and server number from your in-game profile. This information will be critical if you run into login issues later and need to contact customer support.
- Close any active in-game matches first. Logging out mid-match will count as an AFK, leading to rank point deductions, temporary ban penalties, or reports from your team.
- Turn off auto-login for linked accounts on your device if you’re sharing your phone with someone else, to prevent them from accessing your account without permission.
I’ve seen far too many new players lose their year-old guest accounts because they forgot to link them before signing out to try a friend’s account. Take 30 seconds to run through these checks first, and you’ll avoid 99% of common log out related headaches. You don’t want to be stuck grinding all your favorite skins back from scratch over a silly mistake.
How to Log Out of a Mobile Legends Account on Android and iOS
The core log out process is almost identical across Android and iOS devices, so you won’t have to learn separate steps depending on what phone you use. Start by opening Mobile Legends and waiting for the main lobby screen to load fully. Don’t try to access settings while the game is still updating resources, as this can cause glitches that freeze your account status.
Tap your profile icon in the top left corner of the screen to open your account dashboard. From there, tap the Account Settings tab on the left side menu, near the bottom of the list. You’ll see a button that says “Log Out” at the very bottom of the Account Settings page. Tap it, and you’ll get a pop-up confirmation warning you that you’ll be returned to the login screen. Tap confirm, and you’ll be signed out immediately.
If you’re using an Android device linked to Google Play Games, you may also need to sign out of your Google account in your phone’s settings if you want to prevent auto-login next time you open the game. For iOS users, you can turn off Game Center access for Mobile Legends in your iPhone’s privacy settings to stop automatic sign-ins. That’s all there is to the basic process, but things get a little trickier if you’re using a linked social media account or switching between multiple accounts on the same device.
Log Out Steps for Linked Social and Moonton Accounts
If you linked your Mobile Legends account to Facebook, TikTok, or a dedicated Moonton account, you may need to take extra steps to fully sign out, especially if you don’t want the next person using your phone to access your profile. Most third-party linked accounts will auto-sign back in if you’re still logged into that app on your device, so these extra steps will keep your account secure.
For Facebook linked accounts, after you log out of the game, open your Facebook app, go to Settings and Privacy, then tap Apps and Websites. Find Mobile Legends in the list of connected apps, and tap remove access if you want to completely unlink the account, or just log out of Facebook on your device if you only need a temporary sign out. For Moonton accounts, you can go directly to the Account Security tab in your in-game settings to sign out of all active sessions at once, which is a great option if you think someone else may have accessed your account without permission.
One important thing to note here: never unlink your only connected account before you add a new linked platform. If you unlink your only access method, you could get locked out of your account permanently, and customer support may take up to 7 business days to resolve the issue. I made this mistake once a few years ago when I was switching my main linked account from Facebook to Moonton, and I lost access to my main account for 5 days right in the middle of a ranked season. Don’t repeat that mistake.
Common Log Out Issues and How to Fix Them
Even if you follow all the steps correctly, you might run into occasional log out errors, especially after a big game update. These issues are usually easy to fix without contacting support, as long as you know what to look for. Let’s cover the most common problems and their simple solutions.
The first common issue is the “log out failed” error pop-up. This usually happens when your internet connection is unstable, or the game servers are under maintenance. Try switching from mobile data to Wi-Fi, or check the official Mobile Legends social media pages to see if there are ongoing server issues before trying again. If the error persists, close the game completely, clear your cache (for Android) or offload the app (for iOS), then reopen it and try logging out again.
Another common issue is being automatically logged back into your old account immediately after signing out. This happens when auto-login is enabled for your linked Google, Game Center, or Facebook account on your device. You can fix this by signing out of the relevant third-party account in your phone’s settings, or turning off auto-login permissions for Mobile Legends specifically. If you’re switching between multiple accounts regularly, you can also use the “Switch Account” button in Account Settings instead of logging out fully to skip this extra step.
If you’re trying to log out of a guest account, remember that you can’t recover that account once you sign out, so make sure you link it to a third-party platform first if you want to keep your progress. There’s no way to retrieve a guest account after it’s been signed out of, even if you contact support, so don’t take that risk unless you’re okay with losing all your progress on that profile.
At the end of the day, taking a little extra time to follow the right steps when you log out of a Mobile Legends account will save you from hours of frustration dealing with lost progress, account locks, or penalty points. Whether you’re switching accounts to play with lower-ranked friends, sharing your phone with a family member, or moving to a new device, the process is simple as long as you do the pre-checks first and avoid rushing through the steps. If you do run into an issue you can’t fix, the in-game support team is usually able to resolve most account access issues within a few days as long as you have your account ID and server information ready.